Support

Something not working, a purchase that didn't arrive, or an idea for the boutique? We read every message.

Please include your player name or friend code (your friend code is on the Friends tab of the rankings), your device model and, for purchases, the store receipt or order number.

Quick answers

I bought diamonds but didn't get them

Close and reopen the Game while online — it re-checks your purchases automatically. If they still don't appear, email us with your receipt.

How do I keep my progress on a new phone?

Before switching, open Settings and link your account with Apple or Google, or save a backup code. Sign in with the same account on the new phone.

How do I stop notifications or ad measurement?

Settings → Your privacy in the Game, or your phone's notification settings.

How do I delete my account?

See Delete your account.